Accommodation in South Africa - Accommodation in Southern Africa - South African Accommodation

Frequently asked questions about South African Acommodation Finder

Must we as establishment owners mark up our rack rates with your percentage commission?
No, it is essential that you do not mark up your rates to cover our commission, our policy is that guests booking through SA Accommodation Finder will not pay more than if they were to go directly to the establishments.

Who is responsible for receiving the payment?
SA Accommodation Finder receives the payment from the guests and pays the total amount, minus our commission, over to the establishment prior to the arrival of those guests.

Does SA Accommodation Finder also require commission on food, drinks, and/or other services?
We only receive commission on the accommodation, when meals are included in the rate however; we obviously receive commission on that too. All drinks and other services are not commissionable by SA Accommodation Finder.

Does SA Accommodation Finder contact us via e-mail or telephone to make or confirm bookings?
We contact you via e-mail to enquire about availability and rates on all booking requests that come in for your establishment; a quote is sent to the enquiring guest. Upon confirmation from the guests that they want to proceed with the booking, we’ll be in touch with you by phone / e-mail to confirm the booking.